Useful Support Organisations
Please use this page and the Student Handbook as a guide to refer to during your time at Whitecliffe and if you need help, assistance or direction please don’t hesitate to ask our campus staff. We are here to help and support you during your studies, and we welcome your feedback on any aspect of your experience with us.
- Call: 0800 800 300
- Email: admissions@whitecliffe.ac.nz
Whitecliffe and Clearhead collaborate to prioritise student mental health.
Whitecliffe has launched a new holistic student offering in partnership with Clearhead to meet the mental health needs of our students.
Clearhead is an online mental health and wellbeing platform, which includes a private virtual assistant that creates a personalised plan for the student to proactively maintain their wellbeing. As a New Zealand company, Clearhead also provides its platform in te reo Māori, which addresses the rising disparity of mental health outcomes in young Māori.
How Clearhead works:
From the 2nd February 2021, our students will be able to access Clearhead. We are very pleased to announce this partnership as it's a step in the right direction in support of our student's mental health.
To register and create an account with Clearhead, click here.
Service | Contact Information |
Emergency Services Ambulance, Police, Fire | Dial 111 |
Counselling | Auckland Therapy
Contracted by Whitecliffe - see a senior administrator of undergraduate programme coordinator for a referral Chinese Lifeline Phone: 0800 888 880 Note: Mandarin/Cantonese speaking Family Counselling + Psychotherapy Centre Phone: 09 638 7632 33 Owens Road, Epsom Counselling Services For local counselling professionals please contact your pastoral care consultant Lifeline Phone: 0800 543 354 Text: HELP to 4357 Email: info@lifeline.org.nz Note: Can arrange face to face or email counselling Mensline Phone: 0800 636 754 Youthline Phone: 0800 376 633 Free Text: 234 8:00am - 12pm 7 days a week Note: Counselling about self-esteem, sexuality, health, anger, depression, grief, loneliness, communication issues, decision making, work, school, etc. Youth Information |
Health + Advice Services | Alcohol Drug Helpline Phone: 0800 787 797 10:00am - 10:00pm daily. Closed Christmas + New Years Day Note: Alcohol Helpline is a confidential service providing information, advice, and referral to people of all ages with concerns about their own or someone else's drinking and/or use of other drugs. Citizen’s Advice Bureau Phone: 0800 367 222 Email: cab@queenstreet.org.nz 305 Queen Street - and in 26 other areas in Auckland Note: Free advice about counselling community services, food banks, budgeting, etc. Family Planning Association Phone: 09 524 3341 Email: national@familyplanning.org.nz OUTLine New Zealand Phone: 0800 688 5463 Rainbow Youth Phone: 09 376 4155 www.rainbowyouth.org.nz Note: Support services for Lesbian, Gay, Bi, and Trans people under 27 Women’s Refuge Phone: 0800 733 843 Note: Safehouse for women and children, refuge from abuse of all types |
Transport Services | Refer to your local transport agency website |
Travel + Immigration Services | Air New Zealand Phone: 0800 737 000 (within NZ) International Airport Phone: +64 9 275 0789 (Overseas) or 0800 247 767 (NZ) NZ ImmigrationPhone: 09 914 4100 (overseas) or 0508 55 88 55 (NZ) |
Driving in NZ | Information on driving in New Zealand including licenses, signals and signs are available from the International Business Consultant |
Talk to our team
If you would like to ask us a question or request more information, please detail your enquiry using the form below. If you would like you can contact us directly on 0800 800 300, email us or use the contact us form.